In the face of increased competition, client retention has come under immense strain, and the cost of acquiring new customers is prohibitive.
Product demand once a business driver is now its bane. The business landscape has changed; client responisiveness is the new order and the corporate world has made the transition from convenience to Business on-demand.
Now is the time to leverage your systems by aligning your IT strategies and investments to charter a new course; from client management to demand responsive systems .
Typical business applications such as: order booking, catalogues, pricing, shipping instructions, inventories, logistics and field service management can all be enabled to capture business demands and client experience at each step of the interaction.
Vision can help you leverage your systems to make them proactive. It is time to look at your applications and realign them to address client demands, channel requirements, client service, client interaction and performance optimization. These are the new metrics in the business value chain.
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